Privacy policy

Privacy Policy

Effective Date: July 2, 2026

1. Introduction

Welcome to Naoya.in ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By accessing or using Naoya.in, you agree to the terms outlined in this policy.

2. Information We Collect

We collect personal information necessary to process your orders and enhance your shopping experience:

  • Personal Details: Name, email address, phone number, and delivery address required for order fulfillment and customer communication.

  • Payment Information: Online transactions are processed securely through our trusted payment gateway, Razorpay. We do not store your financial data or card details on our servers.

  • Usage Data & Security: We collect technical data, including your IP address, browser type, and visited pages. This information is used strictly for analytical purposes, security monitoring, and protecting our website against potential threats.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide order tracking and customer support.

  • Improve our website functionality and catalog.

We do not sell, rent, or trade your personal information to third parties for direct marketing purposes.

4. Cookies & Tracking Technologies

We use cookies to maintain your shopping cart, personalize your browsing experience, and track general site performance. You may adjust your browser settings to decline cookies, though this may limit certain features on our website.

5. Third-Party Services & Advertising

To operate effectively, we share necessary data with trusted third-party providers:

  • Payment Gateway: Razorpay processes your payment information using bank-grade encryption.

  • Ad Platforms: We use platforms like Facebook Ads and Google Ads to reach customers. These services may use cookies and pixels to show relevant advertisements based on your visits to our website.

  • Analytics: We utilize analytics tools to understand traffic trends and improve user experience.

6. Data Storage & Jurisdiction

Your personal data is securely processed and stored within India. This Privacy Policy is governed by and construed in accordance with the laws of India.

7. Children's Privacy

Naoya.in does not knowingly collect or solicit personal information from individuals under the age of 18. If a minor has provided us with personal details, a parent or guardian may contact us to request data deletion.

8. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request the complete deletion of your personal account data.

To exercise any of these rights, please email us at ms.biradar.2026@gmail.com.

9. Data Security

We implement industry-standard administrative and technical security measures to safeguard your personal data. While we take every reasonable precaution, please note that no method of online transmission or digital storage can be guaranteed 100% secure.

10. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will take effect immediately upon being posted on this page. Significant updates will be communicated via website notice or email.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: ms.biradar.2026@gmail.com

  • Website: Naoya.in